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Frequently Asked Questions

Our store is designed for restaurants, cafes, food trucks, catering businesses, and other foodservice establishments. We also welcome wholesale buyers, commercial kitchens, and institutions.
Yes you do. You can not make purchases without creating an account, but creating an account will allow you to reorder products, and manage your account details.
Click on the “Sign Up” button at the top of the page and fill in the necessary information. You’ll have access to your order history and special business discounts once your account is set up.
Yes! Each product page includes detailed specifications, features, and downloadable product manuals, if available.
Yes, we offer bulk purchasing options and volume discounts. You can view bulk pricing and request custom quotes on product pages.
We accept only Zelle payment method for now.
Shipping costs are calculated based on the weight of your order and your delivery location. We offer free shipping on orders over a certain amount. Please check the shipping calculator on the checkout page for accurate rates.
Delivery times vary depending on your location and the shipping method selected. Orders deliver 3 times a week, on Mondays, Wednesdays and Fridays.
We accept returns on most unused and unopened items within 30 days of delivery. Items must be in original packaging. Please visit our Return Policy Page for full details.
You can update your account details by logging into your account and navigating to the "Account Settings" section. Here, you can update your contact details, payment methods, and shipping address.
If you've forgotten your password, click on the "Forgot Password" link on the login page and follow the instructions to reset it.